mogrank - Phasmophobia Boosting Service

1. Introduction

mogrank is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our service.

2. Information We Collect

Information you provide:

Discord account information (username, avatar, user ID) when you sign in
Order details and service preferences

Information collected automatically:

IP address
Browser type and device information
Pages visited and interactions with our service

Payment information:

Payment processing is handled entirely by our third-party payment processor. We do not store your credit card numbers, bank details, or other sensitive payment information on our servers.

3. How We Use Your Information

To fulfill and deliver your orders
To communicate with you about your orders via Discord
To prevent fraud and abuse of our service
To improve our service and user experience
To comply with legal obligations

4. Third-Party Services

We use the following third-party services:

Discord OAuth — for authentication and user identification
Payment processor — for secure payment handling
Supabase — for data storage and hosting

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information, including:

SSL/TLS encryption for all data in transit
Secure authentication via Discord OAuth
Access controls limiting who can view customer data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

Account information is retained while your account is active
Order records are retained for up to 2 years for business and legal purposes
You may request deletion of your data at any time by contacting us via Discord

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing

To exercise any of these rights, contact us via Discord. We will respond within 30 days.

8. Cookies

We use essential cookies to maintain your session and authentication state. These are necessary for the service to function and cannot be disabled.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be indicated by an updated “Last Updated” date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us via Discord DM.